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Channel Policy

WhatsApp Communication Opt-In Policy

(Homeland Group)

At Homeland Group, we value transparent and meaningful communication with our customers. This Opt-In Policy outlines how we obtain your consent to send you messages via WhatsApp, the type of content you can expect, and how you may manage or withdraw your consent at any time.

 

1. Purpose of Opt-In

WhatsApp is one of the most convenient and secure channels to keep our customers informed. Through WhatsApp, Homeland Group shares important updates such as:
  • Project launches and exclusive previews
  • Booking confirmations and payment reminders
  • Site visit schedules and appointment updates
  • Progress updates and handover notifications
  • Personalized offers or events
We will only send you messages if you have given us your explicit consent (opt-in).

 

2. How We Collect Opt-In Consent

Customers may opt in to receive WhatsApp messages through the following methods:
  • Website Forms: By checking the consent box while submitting an inquiry form.
  • In-Person / Events: By sharing your number and explicitly agreeing to WhatsApp updates during site visits, exhibitions, or sales events.
  • Digital Channels: By replying “YES” to an invitation sent via SMS, email, or website chat buttons.
Each opt-in request clearly states that you agree to receive messages from Homeland Group via WhatsApp.

 

3. Transparency of Communication

When you opt in, you are informed of:
  • Who is contacting you: Homeland Group
  • Type of content: Transactional updates, service reminders, offers, and project-related news
  • Your rights: The ability to opt out of communication at any time
You will also receive a confirmation message upon opting in, e.g.:
“Thank you for subscribing to Homeland Group updates. Reply ‘STOP’ anytime to unsubscribe.”

 

4. Opt-Out/Withdrawal of Consent

We respect your choice. At any time, you may stop receiving WhatsApp messages by:
  • Replying with “STOP” or “UNSUBSCRIBE” on WhatsApp
  • Contacting our customer support via phone, email, or website
  • Requesting removal at a sales office or event
Once we receive your opt-out request, your number will be removed from our WhatsApp communication list within 24 hours. You will also receive a confirmation message acknowledging your request.

 

5. Contact Us Data Privacy & Security

Your contact information is used solely for the purpose of communicating with you via WhatsApp. Homeland Group does not share, sell, or misuse your personal data. All communications are aligned with applicable data protection laws and WhatsApp’s Business Policy.
 
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Homeland Group
Website: www.homelandgroup.org
Email: ask@homelandgroup.org
Phone: +91 99889 76767

________________________________________
Effective Date: 20-Jan.-2025
Last Updated: 31-Aug.-2025

 

WhatsApp Communication Opt-Out Policy

(Homeland Group)

At Homeland Group, we respect your privacy and your right to choose how you receive communications from us. This Opt-Out Policy explains how you can stop receiving WhatsApp messages from our business and what happens once you make such a request.

 

1. Purpose of Opt-Out

While WhatsApp is a convenient way for us to share updates—including project launches, booking confirmations, appointment reminders, and exclusive offers—we understand that you may no longer wish to receive these messages. This policy ensures a simple and transparent process to opt out.

 

2. How to Opt-Out

You can withdraw your consent to receive WhatsApp messages from Homeland Group at any time, using one of the following methods:
  • Replying on WhatsApp: Send “STOP”, “UNSUBSCRIBE”, or “STOP UPDATES” in the chat.
  • Contacting Customer Support: Email or call our support team and request removal from the WhatsApp communication list.
  • Request at Events/Offices: Inform our sales representative during site visits, exhibitions, or office interactions.

 

3. Processing of Opt-Out Requests

  • Once an opt-out request is received, we will remove your number from our WhatsApp communication list within 24 hours.
  • You will receive a confirmation message:

“You have successfully unsubscribed from Homeland Group WhatsApp updates. No further messages will be sent unless you opt in again.”

 

4. Re-Subscription (Opt-In Again)

If you later wish to receive WhatsApp updates, you can opt in again through any of our approved methods (e.g., website forms, SMS/email invitations, or at our sales office).

 

5. Data Privacy & Security

Homeland Group ensures that your personal data, including your phone number, is handled responsibly:

  • Your opt-out request is logged securely for compliance.
  • Your data will not be misused, sold, or shared with third parties.
  • We adhere to applicable data protection laws and WhatsApp’s Business Policy.
 
6. Contact Us
For assistance with opt-out requests or further questions, please contact:

Homeland Group
Website: www.homelandgroup.org
Email: ask@homelandgroup.org
Phone: +91 99889 76767

________________________________________
Effective Date: 20-Jan.-2025
Last Updated: 31-Aug.-2025

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